FAQs

SHOPPING INFORMATION

Delivery charges for orders from the Online Shop?

Delivery charge is based on location and is displayed on the checkout page.

How long will delivery take?

Delivery may take about 3 days – 2 weeks depending on the shipping location.

What exactly happens after ordering?

Immediately your order is placed our systems notify us and we begin the shipment process immediately.

Do I receive an invoice for my order?

You can use the contact form to request cancellation of order if order placement time is less than 24hours

PAYMENT INFORMATION

When is the order payment taken from my bank account?

Payment is taken from your bank account as soon as you complete the payment process.

What is wishlist?

Your wish list is a collection of products that you wish to save for later shopping. You can add products to your wish list for easy reference when you are ready for purchase.

What should I do if I receive a damaged or wrong product?

You can fill the contact form with complaint details for further assistance.

Can I change or cancel my order?

Order can only be cancelled through contact form request and when order time is less than 24 hours

What is "package tracking" in my orders?

This is a method of checking the status of your order.